how to process a return

How to Process a Return

We’ve made returning your jewellery simple and stress-free:

1. Contact Us: Reach out to our team to initiate your return.

2. Receive Your Return Label: We’ll send you a complimentary, fully insured shipping label.

• 3. Package Securely: Pack your item & ensure safe packaging for a damage-free return.
  
  
  • 4. Courier Pick up: A courier will collect your return directly from your address at a day and time that suits you best.
  
  
• 5. Return processed: Once inspected, your return will be processed within 5-7 business days.