BEST PRICE PROMISE

Best Price Promise

At AG & CO Jewellery, we are committed to offering the best value without compromising on quality. With our Best Price Promise, we guarantee that you will receive the finest diamonds at the most competitive prices.


Price Match Policy

We are happy to offer a price match, provided the following criteria are met to ensure fairness and accuracy:

  • • Diamond Specifications: Must match carat weight, color, clarity, cut, dimensions, and overall quality.
  • • Certification: Valid IGI or GIA certification with a visible certification number.
  • • Product Availability: Competitor’s product must be in stock and not part of a clearance sale.
  • • Final Price Comparison: Provide a screenshot or link of the competitor’s final price, including discounts, taxes, and shipping.
  • • Authorized Retailer: Price must be from an authorized retailer, excluding wholesale suppliers and private sellers.
  • • Competitor Policies: Return policy, warranty, and benefits must be comparable to our offerings.
  • • Discount Code Proof: If a discount code was used, its terms and conditions must be provided.

Validation Process

To proceed with a price match, we require the following:

  • • Proof of Pricing: A screenshot or link showing the competitor’s final price.
  • • Certification Confirmation: A copy or photo of the diamond’s IGI or GIA certification with the certification number.
  • • Product Page Link: A link to the competitor’s product page to validate specifications.
  • • Proof of Availability: Confirmation that the product is in stock and ready for purchase.

How to Request a Price Match

If you find a lower price that meets our criteria, simply contact us with the required documentation. Our team will review the request and confirm the price match within 24-48 hours.

Our Commitment to Transparency

We believe in fair pricing and full transparency. Our Best Price Promise ensures that you get the finest diamonds at the best possible price—without compromising on quality, ethics, or craftsmanship.

📞 Contact Us: (03) 7036 8889

📍 Chadstone - The Fashion Capital (By Appointment Only)