AG & CO Customer Reviews

I was so nervous about choosing the right engagement ring, but Ana made the whole experience genuinely enjoyable. She took the time to walk me through all the options without ever making me feel rushed or pressured. When the ring arrived, it was absolutely stunning — better than I could’ve imagined. My fiancée was completely blown away. Thank you for helping make such a big moment feel so special.

I didn’t know much about diamonds going into this, but Anthony explained everything clearly and gave me so much confidence in the decision. The ring is a 3ct lab-grown diamond and the sparkle is unreal. My partner still stares at it in disbelief. Can’t thank the team enough — highly recommend to anyone wanting expert advice without the snobby vibe.

After getting quoted double for something similar elsewhere, I stumbled across this business and decided to enquire. Not only did I get a better stone (bigger and higher clarity), but Ana and Anthony also threw in a complimentary upgrade. The end result looked like something out of a luxury boutique. Everyone keeps asking where I got it!

I worked with Jana on a custom radiant cut ring with a hidden halo. She was so lovely and honest — gave me options within my budget without compromising on style. I genuinely felt like she wanted me to be 110% happy, and I am. It’s something I’ll treasure forever.

I had no clue about diamonds and left it a bit last minute (classic guy move). But Anthony came through like a legend. He helped me pick the perfect stone, got the setting rushed, and even helped organise a courier so it arrived in time for my trip. I popped the question in Queenstown and she said yes before I even opened the box properly.

We had a really specific idea in mind for an oval diamond with a cigar-style band, and Ana made it happen effortlessly. Every detail was exactly what we hoped for. The final result was elegant, timeless, and beautifully made. You can really tell these rings are crafted with care.

“It felt personal, not transactional.” That’s what stood out most. Every email felt warm and genuine, and I loved that I was kept in the loop during the whole process. Jana even sent a photo of the ring being packed! It arrived safely and I cried when I saw it. It’s absolutely breathtaking.

Can’t thank Ana and the team enough. The level of detail, care, and quality they put into every part of this process was exceptional. From stone selection to setting design to delivery — everything was smooth and reassuring. We’ll be back for our wedding bands soon!

I’ve always been a little anxious about making big purchases online, especially something as meaningful and valuable as an engagement ring. But from my very first call with Jana, I felt completely at ease. She was kind, honest, and incredibly knowledgeable. The process was so transparent — I received certificates, photos, CAD drawings, and constant updates. The craftsmanship when the ring arrived was absolutely flawless. Every little detail, from the setting to the final polish, was clearly handled with care. It’s rare to find businesses that genuinely care about creating a meaningful experience, not just a sale, but they really do. I’m so thankful I trusted them.

Proposal day wouldn’t have been the same without this ring. The process was smooth and thoughtful, and the team kept me updated every step of the way. The ring arrived just before our Whitsundays trip, and it sparkled beautifully as I proposed at sunrise. Everything felt seamless and professional — we couldn’t be happier.

From the very first enquiry, I felt completely at ease. All my questions were answered with patience and clarity, and the design process was simple and transparent. The ring turned out exactly as I hoped — elegant, timeless, and perfectly made.

From our first message to the moment we opened the ring box, everything about the experience was professional, stress-free, and personal. The ring is absolutely stunning and we’ve already recommended them to several friends.

I couldn’t have asked for a better experience. Everything was handled with care and precision, and the ring is absolutely stunning. The sparkle is unreal — it catches the light beautifully and always gets compliments.

The process was incredibly smooth from start to finish. I felt informed, supported, and excited the whole way through. The finished piece looks like something you’d find in a luxury boutique.

I was nervous about buying something so important online, but this was one of the best decisions I’ve ever made. The communication was clear, the process was easy to follow, and the ring exceeded expectations.

Absolutely flawless. The packaging, the presentation, and most importantly — the ring itself — were all perfect. I wouldn’t change a thing.

I had a very specific idea in mind for the ring and they brought it to life exactly how I pictured. It’s delicate, feminine, and timeless. Couldn’t be happier.

Hands down the most beautiful piece of jewellery I’ve ever owned. It fits perfectly, feels amazing on the hand, and the craftsmanship is exceptional.

My fiancée hasn’t stopped staring at the ring since I proposed. The clarity, the setting, the proportions — it’s all just right. Thank you for making such a special moment even more meaningful.

Everything was done to a very high standard. The ring looks and feels far more expensive than what I paid. I’ve already referred a few friends and will definitely be back for our wedding bands.

I proposed last month and she was absolutely blown away. The diamond sparkled like crazy in the afternoon sun — it was perfect.

They made the design process so simple and enjoyable. I had no idea what I was doing and ended up with something that looks like it came straight from a magazine.

I was so nervous about choosing the right engagement ring, but Ana made the whole experience genuinely enjoyable. She took the time to walk me through all the options without ever making me feel rushed or pressured. When the ring arrived, it was absolutely stunning — better than I could’ve imagined. My fiancée was completely blown away. Thank you for helping make such a big moment feel so special.

I didn’t know much about diamonds going into this, but Anthony explained everything clearly and gave me so much confidence in the decision. The ring is a 3ct lab-grown diamond and the sparkle is unreal. My partner still stares at it in disbelief. Can’t thank the team enough — highly recommend to anyone wanting expert advice without the snobby vibe.

After getting quoted double for something similar elsewhere, I stumbled across this business and decided to enquire. Not only did I get a better stone (bigger and higher clarity), but Ana and Anthony also threw in a complimentary upgrade. The end result looked like something out of a luxury boutique. Everyone keeps asking where I got it!

I worked with Jana on a custom radiant cut ring with a hidden halo. She was so lovely and honest — gave me options within my budget without compromising on style. I genuinely felt like she wanted me to be 110% happy, and I am. It’s something I’ll treasure forever.

I had no clue about diamonds and left it a bit last minute (classic guy move). But Anthony came through like a legend. He helped me pick the perfect stone, got the setting rushed, and even helped organise a courier so it arrived in time for my trip. I popped the question in Queenstown and she said yes before I even opened the box properly.

We had a really specific idea in mind for an oval diamond with a cigar-style band, and Ana made it happen effortlessly. Every detail was exactly what we hoped for. The final result was elegant, timeless, and beautifully made. You can really tell these rings are crafted with care.

“It felt personal, not transactional.” That’s what stood out most. Every email felt warm and genuine, and I loved that I was kept in the loop during the whole process. Jana even sent a photo of the ring being packed! It arrived safely and I cried when I saw it. It’s absolutely breathtaking.

Can’t thank Ana and the team enough. The level of detail, care, and quality they put into every part of this process was exceptional. From stone selection to setting design to delivery — everything was smooth and reassuring. We’ll be back for our wedding bands soon!

I’ve always been a little anxious about making big purchases online, especially something as meaningful and valuable as an engagement ring. But from my very first call with Jana, I felt completely at ease. She was kind, honest, and incredibly knowledgeable. The process was so transparent — I received certificates, photos, CAD drawings, and constant updates. The craftsmanship when the ring arrived was absolutely flawless. Every little detail, from the setting to the final polish, was clearly handled with care. It’s rare to find businesses that genuinely care about creating a meaningful experience, not just a sale, but they really do. I’m so thankful I trusted them.

Proposal day wouldn’t have been the same without this ring. The process was smooth and thoughtful, and the team kept me updated every step of the way. The ring arrived just before our Whitsundays trip, and it sparkled beautifully as I proposed at sunrise. Everything felt seamless and professional — we couldn’t be happier.

From the very first enquiry, I felt completely at ease. All my questions were answered with patience and clarity, and the design process was simple and transparent. The ring turned out exactly as I hoped — elegant, timeless, and perfectly made.

From our first message to the moment we opened the ring box, everything about the experience was professional, stress-free, and personal. The ring is absolutely stunning and we’ve already recommended them to several friends.

I couldn’t have asked for a better experience. Everything was handled with care and precision, and the ring is absolutely stunning. The sparkle is unreal — it catches the light beautifully and always gets compliments.

The process was incredibly smooth from start to finish. I felt informed, supported, and excited the whole way through. The finished piece looks like something you’d find in a luxury boutique.

I was nervous about buying something so important online, but this was one of the best decisions I’ve ever made. The communication was clear, the process was easy to follow, and the ring exceeded expectations.

Absolutely flawless. The packaging, the presentation, and most importantly — the ring itself — were all perfect. I wouldn’t change a thing.

I had a very specific idea in mind for the ring and they brought it to life exactly how I pictured. It’s delicate, feminine, and timeless. Couldn’t be happier.

Hands down the most beautiful piece of jewellery I’ve ever owned. It fits perfectly, feels amazing on the hand, and the craftsmanship is exceptional.

My fiancée hasn’t stopped staring at the ring since I proposed. The clarity, the setting, the proportions — it’s all just right. Thank you for making such a special moment even more meaningful.

Everything was done to a very high standard. The ring looks and feels far more expensive than what I paid. I’ve already referred a few friends and will definitely be back for our wedding bands.

I proposed last month and she was absolutely blown away. The diamond sparkled like crazy in the afternoon sun — it was perfect.

They made the design process so simple and enjoyable. I had no idea what I was doing and ended up with something that looks like it came straight from a magazine.